Supportive Environments for Effectiveness (SEE)
By making even small changes, nonprofits can achieve meaningful change.
The Role of Supportive Environments
We define environment to include not only physical settings, like the work space, but also social environments and virtual contexts. Environment encompasses the situations and circumstances where we interact with basic information – seeking it, making sense of it, and sharing it. When the environment supports these information needs, people feel less overwhelmed and more motivated to collaborate, communicate, and contribute ideas.
Need to Make Sense
Humans have a need to understand and explore the world around them. We build and rely on mental maps—models—about our surroundings so we can engage with and expand our understanding in new contexts.
Need to Feel Capable
Using our knowledge competently is an important way humans engage with the world. We need to be clear-headed enough to find information, learn it, share it, and use it.
Need to Make a Difference
Humans thrive on opportunities to do things that matter. We want to know that our contributions are valued and used.
SEE gets to the core of how people function best.
Human beings hate being confused. Have you noticed? When people lack clarity about what’s expected of them or what’s going on around them, they feel uncomfortable and maybe even frustrated or demoralized. Interpreting the world around us is something we do all the time. When we don’t have enough information to form a clear picture – or mental model – of the environment we’re in and the role we play in it, we cannot be our best. Having a shared vision that supports understanding, exploration, and engagement is essential to creating a supportive, productive environment where people can be their best.
Here's what we mean
SEE isn't just a theory. Here are the specific ways it helps people and organizations thrive.